# Cool Network Solutions

> Cool Network Solutions (CNS) is a technology services company that helps small businesses with ongoing IT support, website and hosting support, domain management, cybersecurity guidance, cloud services, automation, infrastructure, and practical technology consulting.

CNS works with small businesses, professional service companies, local businesses, and growing teams that need reliable technology support without the cost or complexity of hiring a full internal IT department.

CNS offers Technology Service Agreements for businesses that want recurring, predictable access to technology support and best-practice guidance.

## Services

- IT support and troubleshooting
- Website, hosting, and domain support
- Cybersecurity guidance and security improvements
- Cloud migration and cloud infrastructure support
- Automation and business process improvement
- Microsoft 365, Azure, and business productivity support
- Backup, recovery, and business continuity planning
- Vendor and software tool recommendations
- Technology consulting and planning
- Infrastructure support

## Technology Service Agreements

CNS Technology Service Agreements provide businesses with monthly support hours that can be applied to IT troubleshooting, website and hosting support, domain support, technology consulting, vendor and tool recommendations, integration assistance, and business technology planning.

## Ideal Customers

CNS is a strong fit for small businesses, local businesses, professional service companies, and growing organizations without full-time internal IT staff that need dependable help managing websites, hosting, domains, cloud services, cybersecurity, and business technology.

## Pages

- [Home](https://coolns.com/): Overview of Cool Network Solutions and its technology services.
- [Technology Services](https://coolns.com/services): Information about CNS technology support, IT services, cybersecurity, cloud, automation, and consulting.
- [Contact](https://coolns.com/contact): Contact CNS to discuss technology support or a Technology Service Agreement.

## Optional

- [Sitemap](https://coolns.com/sitemap.xml)

## AI Agent Access

This site is powered by Wix and supports the Model Context Protocol (MCP)
for agentic AI access. AI agents can connect directly to retrieve live,
up-to-date site content - no scraping required.

- **Site MCP Endpoint:** https://www.coolns.com/_api/mcp
- **Wix MCP Docs:** https://dev.wix.com/docs/develop-websites/articles/get-started/about-the-wix-site-mcp

## Available MCP Tools

### GetBusinessDetails
Retrieves business and site details such as timezone, email, phone, and address.
- No parameters required.

### SearchInSite
Searches the site for information.
- \`searchTerm\` - The term to search for in the site.

### SearchSiteApiDocs
Retrieves the API documentation for the Wix business solutions installed on
this site, and informs the AI client how to use the APIs. Use this tool for
querying products and services (instead of SearchInSite).
- \`searchTerm\` - The term to search for in the site API documentation.

### GenerateVisitorToken
Creates a new visitor session and obtains a visitor access token for the site.
Must be called before making any CallWixSiteAPI request if no visitor token
is already available in context.
- No parameters required.

### CallWixSiteAPI
Calls API methods on the site to perform actions on a visitor's behalf,
such as querying site data, booking an appointment, or starting a purchase.
- \`visitorToken\` - Visitor access token. Use GenerateVisitorToken first if not available.
- \`url\` - Absolute URL of the API method to call (e.g. https://www.wixapis.com/...). Retrieve using SearchSiteApiDocs.
- \`method\` -  HTTP method to use for the API call.
- \`body\` -  Request body as a valid JSON string.

### ReadFullDocsArticle
Fetches a complete article from the Wix developer documentation portal.
- \`articleUrl\` -  URL of an article in the Wix developer documentation portal.

### ReadFullDocsMethodSchema
Fetches the full schema for a Wix API method. Should be called before
calling the actual method via CallWixSiteAPI.
- \`articleUrl\` - URL of the reference article for the Wix API method.

## What Visitors Can Do via AI + MCP

- Get business details (contact info, location, hours)
- Discover products and services on offer
- Book services and make reservations
- Start a purchase and be directed to the site to complete checkout
- Ask questions and get relevant answers without having to browse the site

## Notes

- No authentication required to connect to the MCP endpoint
- Only public information accessible on the site is available
- Content is always live and up to date
- To receive tool updates, implement a tools/list call upon receipt of a tool update notification